In one sentence
End to End responsibility and accountability of infra/IT projects/activities for region / cluster
What will your job look like?
• You will be accountable for infra/IT strategy to be defined and planned properly, prioritizing infra/IT service targets for region/cluster of multiple projects and interfaces simultaneously
• You will be accountable for infra/IT services from establishment to OGS (ongoing support) for internal & external business customers in region/cluster, serving as ultimate escalations management and problem resolution
• You will mentor the managers to creative services, even if diverging from pre-defined processes to provide resolution for challenging customers
• You will be responsible for assuring End-to-End production architecture design, setup, implementation and operation is managed and delivered properly
• You will cultivate service orientation and adhere to agreed SLAs, responsible for meeting infra/IT SLA and manage internal KPIs
• You will become a trusted advisor, to pro-actively strive to understand the challenges of the service partner, the needs of the customer/business groups, plan/anticipate the needs and demands of client groups
All you need is...
Why you will love this job:
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