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Deskside support @ HCL
  • Tlalnepantla de Baz, Edo. de Mex.
  • Indeterminado
  • $15,000 - $20,000

Somos: HCL Technologies

Descripción del puesto:
·       Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users
·       Route problems to internal 2nd and 3rd level IT support staff.
·      Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
·      Administer and provide User account provisioning.     

Requisitos mínimos:
2-3 YOE in computer support 
Experience with MS Office suite and Office 365
Availability to work 24/7

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